More than 6,000 organizations across the state of Missouri and throughout the Southwest region of Illinois are listed in the 211 database, making it a valuable resource for thousands of people in need.
Your inclusion in the database helps people in your community get connected to a valuable resource – you! Do you provide health and human services to residents of Missouri or the southwest region of Illinois? If so, 211 can help connect potential clients to your services.
Instead of calling around to 14 or more agencies, those in need can make one phone call to 211 and get connected to the agency that has the best potential to help them. This saves your organization time from having to field calls from unqualified clients and gives you a resource to direct people who need a referral to a different organization.
Inclusion in the 211 database is free to qualified agencies.
How to apply
1. Please review our inclusion/exclusion criteria before applying. Among other requirements, agencies must:
- Provide services to residents of Missouri or the following counties in Illinois: Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph or St. Clair
- Provide a human service
- Be a registered tax-exempt or government-supported organization, a religious institution or an organization comprised entirely of volunteers (certain for-profit organizations may be included)
- Provide the 211 database with accurate and complete information
- Sign a form to verify that the organization has not been found guilty of fraud and does not discriminate on the basis of race, religion, gender or national origin
Inclusion in the 211 database does not imply United Way membership, funding or endorsement.
2. Complete and submit your application. You’ll need: contact information, license date and number, agency’s annual budget and detailed program descriptions. **NEW AGENCIES ONLY** If your agency is currently listed in the 211 database, contact your Navigation Specialist for instructions.
