More than 6,000 organizations across the state of Missouri and throughout the Southwest region of Illinois are listed in the 2-1-1 database, making it a valuable resource for thousands of people in need.

Your inclusion in the database helps people in your community get connected to a valuable resource – you! Do you provide health and human services to residents of Missouri or the southwest region of Illinois? If so, 2-1-1 can help connect potential clients to your services.

Instead of calling around to 14 or more agencies, those in need can make one phone call to 2-1-1 and get connected to the agency that has the best potential to help them. This saves your organization time from having to field calls from unqualified clients and gives you a resource to direct people who need a referral to a different organization.

Inclusion in the 2-1-1 database is free to qualified agencies.

How to apply

1. Please review our inclusion/exclusion criteria before applying. Among other requirements, agencies must:

• Provide services to residents of Missouri or the following counties in Illinois: Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph or St. Clair
• Provide a human service
• Be a registered tax-exempt or government-supported organization, a religious institution or an organization comprised entirely of volunteers (certain for-profit organizations may be included)
• Provide the 2-1-1 database with accurate and complete information
• Sign a form to verify that the organization has not been found guilty of fraud and does not discriminate on the basis of race, religion, gender or national origin

Inclusion in the 2-1-1 database does not imply United Way membership, funding or endorsement.

2. Complete and submit your application. You’ll need: contact information, license date and number, agency’s annual budget and detailed program descriptions. **NEW AGENCIES ONLY** If your agency is currently listed in the 2-1-1 database, contact your Navigation Specialist for instructions.